Privacy Policy

Last updated: 6/13/2025

1. Introduction

Percepto (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered customer experience platform.

2. Information We Collect

2.1. Customer Data

We collect and process customer data including:

• Customer service interactions
• Purchase history
• Support tickets
• Customer feedback and reviews
• Communication preferences

2.2. AI Processing

Our AI systems process customer data to:

• Generate insights and analytics
• Identify patterns in customer behavior
• Optimize customer experience
• Predict customer needs

3. Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Continuous monitoring and logging

4. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@percepto.com

Address: 1606 Headway Cir STE 9078, Austin, TX 78754