Your CX Stack - Connected

Sync orders, customer profiles, and product data directly from Shopify. Uncover purchase patterns and loyalty drivers in one unified CX dashboard.

Bring in orders, SKUs, and customer activity from WooCommerce. Gain real-time visibility into store performance - beyond basic ecommerce metrics.

Seamlessly integrate transactions, product listings, and shopper behavior from BigCommerce. Combine store data with support and returns for a 360° view.

Consolidate tickets, macros, and CSAT data from Gorgias. Track recurring issues, agent performance, and customer sentiment alongside ecommerce data.

Sync every conversation from Zendesk to reveal deeper context and trends. Compare support tickets with product or returns data for actionable insights.

Unify cross-channel interactions from Gladly. Leverage AI-driven analysis to discover what's driving ticket volume and resolve issues faster.

Bring your Kustomer timeline and engagement data into Percepto. Identify recurring patterns and connect support outcomes with purchase behaviors.

Import Richpanel's unified support data to spot problem areas, reduce ticket resolution times, and refine CX strategy across channels.

Hook up Ada's AI-powered chat automation logs. Surface hidden trends in automated vs. live-agent interactions and refine self-service flows.

Centralize Okendo's reviews and ratings data. See which products drive the best feedback and link sentiment to returns or support trends.

Combine Yotpo's product reviews with sales and support info. Pinpoint what's delighting customers - and what's hurting your brand reputation.

Analyze Judge.me reviews in tandem with ecommerce and ticket data. Easily spot product quality issues or new feature requests.

Pull in NPS & CSAT feedback from Retently and auto-classify comments. Track promoter/detractor themes against purchases, returns, and more.

Unify Delighted's satisfaction feedback with your store and helpdesk data. Identify root causes behind rising or falling satisfaction scores.

Tie AskNicely's real-time NPS insights to actual support tickets and orders. Quickly uncover hotspots in the customer journey.

Monitor returns and exchanges through Loop in a single dashboard. Spot repeat return reasons, measure resolution speed, and refine product strategy.

Integrate returns tracking and shipping updates from AfterShip. Correlate delivery issues or wait times with negative feedback or support escalations.

Analyze the post-purchase experience from Narvar. Understand how shipping, delivery, and return experiences impact overall customer satisfaction.

Bring Recharge subscription analytics into Percepto. Discover churn drivers, highlight loyal subscribers, and optimize recurring revenue.

Streamline Bold's subscription data. Align subscriber patterns with NPS, returns, and support tickets for a complete retention strategy.

Get a centralized view of Upscribe subscriptions. Combine renewal, pause, or cancel data with customer feedback to reduce churn.